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Shipping Policy

SHIPPING ADDRESS AND CREDIT CARD BILLING ADDRESS MUST MATCH!!

Please note that no orders will be shipped if the billing address and the shipping address do not match. 


SHIPPING RATES AND TIMES
Shipping rates vary depending on region and are calculated when your shipping information is entered during the checkout process. Most orders ship within 1-2 business days from the time of the order is placed. Please note that transit times for the delivery method you select do not include order processing time.

INVENTORY LEVELS & BACKORDERS

Most items available for purchase online will be in stock, however, due to fluctuations in Internet sales, and variations in our various warehouse inventories certain items may not be available. If your order contains an item that is on backorder, your order will not ship until the item is in stock. The amount of time for out of stock products to be replenished at our warehouses ranges from 1-2 weeks, but it may take longer depending on manufacturing schedules. Please contact us PRIOR to placing your order if you would like to know if the items you would like to buy are in stock. You will be charged for your ENTIRE order at the time of purchase.

DUTIES AND TAXES
Canadian Orders - orders shipping to a Canadian address will ship from our Canadian warehouse and are subject to GST (as well as PST where applicable.

U.S Orders - orders shipping to a U.S address will also ship from our Canadian warehouse and state taxes will not be collected. The buyer is responsible for paying any duties at the time of import.